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WebRTC Could Improve Empathy in Social Media

Posted on 30. Jan, 2012 by .

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A look at how developments in WebRTC could improve empathy in social media, and specifically customer relations. I recently learned that Google is building WebRTC into Chrome, and trying to get Mozilla and Opera on-board too. WebRTC is a free, open project that enables web browsers with Real-Time Communications (RTC) capabilities via simple Javascript APIs. [...]

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